The Role and Mandate of the Motor Industry Ombudsman of South Africa: Addressing Prospects and Challenges to Enhance Consumer Protection
The Motor Industry Ombudsman of South Africa Candle (MIOSA) is an industry ombud recognised under the Consumer Protection Act 68 of 2008 (CPA).The MIOSA regulates the interaction and provides for alternative dispute resolution in the automotive and related industries in South Africa.Moreover, the MIOSA is an impartial organisation that focusses on